Accessibility Statement

Pocket Prep, Inc.
Effective date: November 10, 2021
Updated: November 21, 2023

Pocket Prep is committed to providing a digitally accessible experience for people of all abilities. We are continually working to improve our products according to Web Content Accessibility Guidelines and welcome any suggestions for improvement.

Measures to Support Accessibility

Pocket Prep has taken the following actions to improve accessibility:

Our designers have taken W3C’s Intro to Accessibility training course and presented core learnings to the larger Pocket Prep team
We have an ongoing partnership with Ablr, a Disability Inclusion and Digital Accessibility company, who regularly reviews our products and assists our designers and developers in removing barriers to an accessible experience
Our products have been tested by users with disabilities

Conformance Status

Web Study Product

Web Content Accessibility Guidelines outline requirements for designers and developers to build an accessible experience for all users. We are working towards full conformance to WCAG 2.1 AA and in some cases AAA. Some elements of our web product do not adhere fully to AA at this time:

Not all containers pass 3:1 contrast ratio
Text spacing can overlap when adjusted
Some tables are not marked up correctly
Settings view does not go down to 320px width
When signing up for a paid plan, there is no prompt to confirm that the user understands the Subscription billing terms (coming end of 2022)

Mobile Study Products • iOS and Android

Web Content Accessibility Guidelines outline requirements for designers and developers to build an accessible experience for all users. We are working towards full conformance to WCAG 2.1 AA and in some cases AAA. Some elements of our mobile product do not adhere fully to AA at this time:

Not all containers pass 3:1 contrast ratio
Our app does not support landscape format
Some tables, lists, and headers are not properly marked as such
Some questions involving math powers and functions are not read correctly by a screenreader
Some components are not compatible with assistive technology
Our third party help tool, Intercom, is not fully accessible

Marketing Website • pocketprep.com

Links to PDFs do not provide a link to download Acrobat Reader
Tables in blog posts are not marked up correctly
Links to videos from blog posts do not have title attributes

Web Dashboard Product

Our Instructor Dashboard product has not been evaluated for compliance at this time. We intend to evaluate it in the future.

Feedback

We welcome your feedback regarding how we can further improve our Accessibility. If you have suggestions or experience problems, please reach out at [email protected] or send our support team a note in Web (by clicking “Help” in the navigation) or mobile app (by navigating to “Settings” > “Help & Message Center”).

We will get back to you within 7 business days regarding any complaints or suggestions.

Compatibility with Browsers and Assistive Technology

Web

Compatible with the following assistive technologies:

NVDA
JAWS
VoiceOver

Compatible with the following browsers:

Chrome
Safari
Edge
Firefox

iOS

Compatible with the following assistive technologies:

VoiceOver

Compatible with the following OS versions:

iOS 12.0 or higher

Android

Compatible with the following assistive technologies:

TalkBack

Compatible with the following OS versions:

Android 8.0 or higher

Assessment Approach

Pocket Prep is partnered with Ablr for external evaluation of our products. Testing was performed with automated and manual testing by users of various abilities based on WCAG 2.1 Level AA as well as a range of assistive technologies: Screen readers: VoiceOver and TalkBack, JAWS and NVDA, and Colour Contrast Analyser.

They delivered ACR’s for our web in May 2022 and for our mobile products in Oct 2023, which you can find below.

Evaluation Reports

ACR for our web product • ACR for iOS app • ACR for Android app